01 package
Essential
Reliable planned maintenance and a secure digital record.
Any TORCREST system or discipline
Digital site cabinet
Issued reports and annual summary
Best for: Sites wanting dependable planned servicing and organised evidence.
Planned maintenance
Maintenance & Servicing
One accountable partner for planned visits, responsive support, controlled records and long-term system reliability.
Complete system coverage
Maintenance built around your premises.
Torcrest provides planned inspection, functional testing, servicing, fault investigation and remedial recommendations across fire, life-safety and electronic security systems. Each proposal is shaped around the installed assets, required visit cycles and operating risks at the site.
Different systems can follow independent weekly, monthly, quarterly, six-monthly or annual schedules. Reports, certificates, supporting documents and issue history are retained in the secure client portal and site cabinet.
Choose your level of support
Essential, Compliance or Managed.
Every package is available across every TORCREST system and discipline. Choose the management and support level that fits your operation, then tailor the systems, asset quantities and attendance cycles to the site.
02 package
Compliance
The same complete system choice with active compliance oversight.
Any TORCREST system or discipline
Asset-register updates
Certificate, expiry and document oversight
Best for: Sites with broader duties, multiple records and responsible-person oversight.
03 package
Managed
The same complete system choice with proactive, priority management.
Any TORCREST system or discipline
Priority call-out retainer option
Quarterly review and action tracking
Best for: Multi-system or multi-site estates wanting one accountable service partner.
Package comparison
See what each level provides.
| Service element | Essential | Compliance | Managed |
|---|---|---|---|
| Systems and disciplines | Any selected TORCREST system | Any selected TORCREST system | Any selected TORCREST system |
| Planned servicing | Agreed cycles and scope | Agreed cycles and scope | Agreed cycles and scope |
| Digital site cabinet | Included | Included | Included with active management |
| Reports & certificates | Securely stored | Issue and expiry visibility | Issue, review and client follow-up |
| Asset register | Initial baseline | Updated through servicing | Reviewed after every visit |
| Call-out support | Standard rates | Preferred rates | Priority response / retainer |
| Compliance review | Annual summary | Six-monthly review | Quarterly action review |
| Named contact | Administrator | Administrator | Account owner |
Packages provide a clear commercial structure; the final scope, standards, exclusions, response arrangements and price are confirmed in the site-specific maintenance proposal.
From survey to ongoing evidence
Build the right maintenance plan for your site.
We will confirm your systems, asset quantities, current records, maintenance frequencies and response needs before producing a clear, itemised proposal.